![]() + Performs walking census reconciliation a half hour before the end of each shift. + Schedules diagnostic tests and notifies nursing staff of patient schedules on a per shift basis. + Collaborates with Patient Placement, Patient Access, Unit Clerical Manager, and Environmental Services to ensure room readiness for patient admits or transfers. + Screens patient call lights and forwards request to appropriate staff member. + Anticipates customer needs and assists patients and visitors with direction. + Owns complaints received from customers and follows through if resolution is not obtained promptly, directs complaint to manager. Identifies opportunities to improve customer satisfaction and unit operations, presents implementation suggestions to manager. + Answers and screens phone calls to determine appropriate person or response needed. + Answers incoming telephone calls promptly and courteously, states greeting, name, unit, and offer of assistance. ![]() + Greets customers by establishing eye contact, smiling as appropriate and offering assistance. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. The Unit Clerk is also directly responsible for communication equipment. The Unit Clerk is directly responsible for the maintenance of the patient care record and its contents as well as coordinating patient activities, services and supplies from ancillary and support areas that directly relate to patient care. The Unit Clerk performs clerical duties associated with customer service, the patient care record and electronic health record on the inpatient units. + Search for job number 2023-2422 at the bottom of the page + Go to CSS\ Internal/CSSPage\Welcome.asp If you are interested in this position, here are the instructions to apply: Unit Clerk – 9 North Atrium – General MedicineĤ0 hours every two weeks, benefit-eligible Unit Clerk – 9 N Atrium (Gen Med) – Part-Time, Night ShiftĪctive Regular PT (40 to 71 hours per pay period)Īll Union applications must be submitted by at 11:59 PM. Unit Clerk - 9 N Atrium (Gen Med) - Part-Time, Night ShiftĪt Rush University Medical Center in Chicago, Illinois, United States
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